Privacy Policy

1. Data We Collect

We collect personal data in the following ways:

• Contact form submissions: name, email address, and optionally phone number and a message.
• Course enrolment: name, email, payment details (processed by our payment provider — we do not store card numbers).
• Platform usage: lesson completion records, submitted projects, forum posts, and session data.
• Cookies and analytics: browser and session data collected with consent. See our Cookie Policy for detail.

Retention: Contact form data is held for up to 24 months. Course enrolment data is held for the duration of your enrolment plus 36 months. You can request deletion at any time.

2. How We Use Your Data

• Responding to enquiries and providing course access
• Delivering mentor feedback and course communications
• Processing payments and issuing completion records
• Understanding how the platform is used to improve courses (with consent for analytics)
• Sending course-related updates and, where you have opted in, news about new courses

Legal basis: contract performance for enrolled learners; legitimate interest for responding to enquiries; consent for marketing communications and analytics.

3. Data Sharing

We do not sell personal data. We share data with third parties only where necessary:

• Payment providers: to process course fees securely
• Email delivery services: to send transactional messages
• Analytics providers: Google Analytics, where consent is given
• Legal obligation: if required by Thai law or a competent authority

4. Data Protection

We apply the following measures to protect personal data:

• HTTPS encryption for all data in transit
• Access to personal data restricted to team members who need it
• Payment data handled by PCI-compliant providers
• Security review of our systems on a regular schedule
• In the event of a breach affecting your data, we will notify you within 72 hours where required by PDPA

5. Cookies

We use essential, analytics, and preference cookies. Analytics cookies are only placed with your consent. You can manage or withdraw consent at any time via our Cookie Policy page.

6. Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and applicable law, you have the right to:

• Access personal data we hold about you
• Correct inaccurate data
• Request erasure of your data (subject to legal obligations)
• Object to processing based on legitimate interest
• Withdraw consent for marketing or analytics at any time
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC Thailand)

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may link to external platforms or tools. We are not responsible for the privacy practices of those sites and encourage you to read their policies separately.

8. Children

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have received data from a minor, contact us and we will delete it promptly.

9. Policy Changes

If we make material changes to this policy, we will notify enrolled learners by email and update the date at the top of this page. Continued use of our services after notification constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests: